FAQs

How do we contact you?

You may call us at our customer care number +91 9311539917 or you can email us at care@i-dote.com for general queries.

How are your products Antiviral? 

Please find the information at the bottom of the about us page.

Can I change/cancel my order?

Chances are your order has already gone into processing quite soon after you have placed your order, hence in most cases it will not be possible for us to change or cancel your order. We advise you to call or email us right after placing the order, in case that you would want to cancel or change the same. We will then proceed and issue a credit note for you for the same amount for a subsequent purchase.

How can I check my order status?

You can check the status of your order by contacting our customer care number at +91 9311539917 or emailing us at care@i-dote.com

What are the online payment options available at your website?

We accept Credit/Debit cards of all major banks. You can also make the payment via UPI, Wallets and Net Banking.